Dial-a-Mass is a service that allows people with no Internet to listen to Catholic Mass. The Diocese of Middlesbrough decided to add a phone line when they discovered that many people didn’t have access to the live streams due to a lack of WiFi or smartphones.
When people call the line, they will hear a brief introduction from the Diocese and then a recording of Sunday Mass. Bishop Drainey said that Dial-a-Mass was the Church’s response to the restrictions that the government instated to prevent the spread of COVID-19; he also said that this service is likely to continue after the pandemic, as there are still elderly men and women who can’t leave their house, and are grateful for this way to participate despite their age.
On a related note, the Catholic Apostolate Centre in the US posted a video to help give advice and share their experiences of the Church on Call: Accompanying Parishioners through Phone Calls during Times of Separation.